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Patient Portal Instructions

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Patient Portal Instructions

How to set up your patient portal.
  1. You will receive an email (view example email) from Parkmed NYC. If you have not received an email, please call Parkmed NYC at (212) 686-6066.

  2. Make sure your email is displaying images. You should see an orange button that says “Set up Portal Account”
  3. Click the orange button.
  4. You will be redirected to complete the verification process.
  5. Confirm your telephone number and follow the provided steps to get your verification number.
  6. Enter your verification code which is only valid for 5 minutes or 6 attempts. You can resend a code if needed.
  7. Once your account is verified you can set up a password.
  8. You will then set up your security questions.
  9. Read and agree to consent forms.
  10. Everything is ready and you should see the home page of the portal. It is recommended that you download the Healow App.

Example Email

Team-based care

meeting the needs of gynecologic health care

To ensure a safe environment for our valued patients and escorts amid the outbreak of novel coronavirus (COVID-19) in New York, we have put in place proactive patient and escort policies.  Our focus remains on doing what we do best, providing care for those in need and keeping our patients, escorts and our dedicated staff safe. Rest assured that we are prepared, our protocols are updated daily, and we have clinical and operational plans in place here at Parkmed NYC.